Verizon Retail Customer Service Representative

Job description of Customer Service Representative:

Our Customer Service Representative commitment to making a difference in the world is what sets us apart. We strive to be leaders in promoting positive change, whether itâs through charitable initiatives or creating cutting-edge technology that enhances peoples lives.It is also the responsibility of the sales associate to keep tabs on the store's sales performance, generate reports, and make recommendations that can enhance sales:

Responsibilities of Customer Service Representative:

• Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network.
• Learn and uncover customers' needs by creating connections and asking the right questions.
• Position product insights and solution recommendations to provide customers with a complete top-down sales solution.
• Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions.
• Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory.
• Refine your sales skills through outbound calls to current Verizon customers interested in our products and services.

This position is available now and we are actively seeking candidates. The role offers a yearly salary range of $43,000-$56,000, which consists of both base pay and team-based commission, as well as the chance to receive individual incentives. Compensation may vary by location and full-time benefits are available immediately.

Our comprehensive benefits program is intended to assist you with progression in your career as well as personal growth in other areas of your life at Verizon. Starting on day one, our total rewards package is inclusive of numerous offerings such as health and wellness benefits, a 6% 401(k) match, stock awards, over 4 weeks of paid leave (inclusive of vacation, holidays, and personal days), reduced pricing on Verizon products and services, up to four months of paid parental leave, up to $8K in annual tuition assistance, as well as additional incentives to support your career advancement.

Requirement needed for Customer Service Representative:

• High school diploma or GED.
• One or more years of work experience.
• Willingness to work evenings, weekends, and holidays (you'll know your schedule four weeks in advance).
• Openness to pick up additional shifts and earn more income, typically during the summer months, November through December, and/or during peak vacation periods.
• Even better if you have one or more of the following
• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Applicants with varying degrees of skills and experience are encouraged to apply for this opportunity at Verizon.

After you apply Customer Service Representative:

An evaluation is necessary, and it won't take more than twenty minutes to accomplish. If you advance, one of our recruiters will be in contact to furnish you with more details about the job and attend to any concerns.

Candidates coming from outside the company may be entitled to a $2500 sign-on bonus, which will be paid out in two equal parts. The first installment at the one-month point and the second 50% allocation will follow after nine months of working with the organization.