Privacy Policy

Data Collection for Enhanced Experience

To offer a tailored experience, we collect various types of data, including personal details like your name, email address, job-related information, and any other identifiers you provide. Additionally, we gather data on your platform interactions, such as pages viewed, searches conducted, and other actions within our services. This engagement data is merged with additional information, including third-party sources, to enhance our understanding of your preferences and improve the quality of our services. We may anonymize or aggregate this data to ensure that no individual or device can be directly identified.

Aggregated Data Utilization

We gather and analyses aggregated data, such as statistical and demographic insights, for various purposes. While this data is based on your personal information, it does not reveal your identity in any form. For instance, we may compile usage data to understand user interaction with certain platform features. In situations where personal data is legally required or necessary to fulfil contractual agreements, failure to provide the requested data may hinder our ability to complete the contract. In such cases, we may need to cancel any services currently provided or those you’ve requested. By using our platform, you consent to this process.

Data Collection Methods

  1. We collect personal information using multiple methods. When you visit our website, we may automatically gather both personal and non-personal data, including technical details and user activity. This process is facilitated by cookies, server logs, and other tracking technologies. Additionally, if you interact with third-party sites employing our tracking tools, we may also collect data about your online behaviour.
  2. Furthermore, we acquire technical and usage data from third-party platforms, such as analytics providers, which helps us create a more complete understanding of your online actions. For business clients, we may enhance the business information you provide with extra data obtained from third-party sources. We may also gather contact and business information about individuals who are not users through these external services.
  3. As a service provider, when handling personal data for our clients, we ensure strict adherence to the client’s instructions and do not establish a direct relationship with the individuals whose data is being processed.

Purpose of Collecting Your Personal Information

We process your personal information for several important reasons:

  1. Providing Our Services: To deliver the services you request, we need to process your personal details. In certain cases, we may share this information with trusted third-party service providers or partners. Without this processing, we would not be able to offer our services.
  2. Handling Your Inquiries: When you reach out for support, feedback, or assistance with any issues, we rely on your personal information to provide a helpful and timely response. Without processing your data, we would be unable to help.
  3. Ensuring Compliance and Monitoring Activities: To ensure the proper use of our services, we monitor for unlawful or prohibited actions, enforce terms of use, and collect payments. Your personal data is vital for conducting these activities and staying compliant with our policies.
  4. Maintaining Security: We process your personal information to protect against security risks such as malware and unauthorized access. This also helps us strengthen our security protocols and verify your identity for a secure experience.
  5. Personalizing Your Experience: To enhance your experience with our services, we utilize third-party plugins and tools. For details on how we utilize cookies and tracking technologies, please refer to our Cookie Policy. Not processing your personal data may limit access to some customized features.

Sharing Information for Business and Legal Purposes

We may share your data with a range of entities to support business operations. This includes third-party vendors, affiliated companies, and legal representatives. These third parties are obligated to handle your information in accordance with their privacy practices. Additionally, your data may be disclosed for legal reasons, such as ensuring compliance with regulations, safeguarding the rights and safety of users, or during business transactions like mergers or acquisitions. Rest assured, we take measures to ensure any third-party that accesses your information does so responsibly, adhering to their own privacy commitments.

Exercising Your Data Rights

Your rights over your personal data depend on your location and may include the right to request access to the information we hold about you, request updates or corrections if the data is inaccurate, ask for your data to be deleted, or opt out of specific data processing activities. These rights could be subject to certain legal limitations or exceptions. To exercise any of these rights, kindly contact us at contact@spottalenthub.com. We will promptly address your request in full compliance with applicable laws and regulations.

Third-Party Website Links

Our services may contain links to websites operated by third parties. These external sites have their own privacy practices and are not governed by our policies. While we strive to link to sites that align with our privacy values, we cannot be held responsible for the security, content, or privacy practices of these third-party sites. We recommend that you review the privacy policies of these sites before sharing any personal data.

Data Security and Retention Practices

We have implemented a robust security infrastructure to safeguard your personal data from unauthorized access, modifications, or destruction. This includes a combination of technical, administrative, and physical security protocols aimed at ensuring the confidentiality and integrity of your information. While we do everything, we can secure your data, it's important to note that no method of transmission or storage is entirely foolproof. Therefore, absolute security cannot be guaranteed. Your data will be retained for as long as needed to fulfil the purpose for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements. In addition, backup and archived data may be stored for specific durations to meet legal or regulatory requirements.

Policy Modifications

As part of our ongoing commitment to privacy and transparency, we may update our Privacy Policy to align with changes in operational procedures, legal requirements, or technological advances. Any revisions will be posted on our platform, and we encourage you to review the policy regularly to remain informed about how your data is handled and your privacy rights.

CCPA Rights for Residents of California

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA). These rights include accessing, deleting, or opting out of the sale of your personal information. For further details or to exercise your rights, please contact us at contact@spottalenthub.com.